Last Modified: 27th April 2017
This is a web site of Turbosoft Networks Pty Ltd.
Inquiries concerning this policy should be directed through our general email or directly to the company.
For each visitor to our Web page, our Web server automatically recognizes your IP-address, your browser, etc. It does not contain personal information (i.e. your name, email, address). The logfile and its data is used for statistics and security reasons. It is not made available to any third party.
We collect information volunteered by the consumer, such as survey information and/or software evaluations. This information is used to improve the content of our Web page, to customize the content and/or layout of our page for each individual visitor. This information may be shared with other entities within Turbosoft Networks, such as www.ttwin.com, to help them contact consumers for marketing purposes. This information is NOT shared with third party organizations.
With respect to Ad Servers: We do not partner with or have special relationships with any ad server companies.
With respect to security: We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site.
It is Turbosoft Networks' policy to treat information, such as contact details, supplied to us as confidential. This information is used to enable us to provide a better service to you, our customers. We undertake not to sell this information to third parties (i.e. your email address will NOT be sold).
If you feel that this site is not following its stated information policy, you may contact us via the methods outlined above.
Unless otherwise noted, all content of this website is ©Copyright Turbosoft Networks Pty Ltd. and may not be reproduced or redistributed without the express written consent of Turbosoft Networks Pty Ltd. All rights reserved.
Information we collect and how we use it
The software does not collect any personal information. In other words, we do not collect information such as your name, address, phone number or email address.
In certain situations when support assistance is requested users may be asked to change a setting within the software to enable a data 'capture'. This 'capture' takes a snapshot of network traffic headers in order for the support team to replicate the network traffic on your network. Only packet headers are captured, the body of the packets are discarded. This data contains records of any network communication passing through our software and is used solely to assist in resolving any issues you have reported. This data is not used for any other purpose. There is no information about the content of the network information stored.
- We do not store or share your precise location.
- We do not use or collect your precise geographic location.
- No ad companies collect data through our service. We do not allow advertising companies to collect data through our service for ad targeting.
- We may keep data indefinitely. Any data collected as part of customer requested support services may be kept indefinitely.
- We don't share your personal data with other companies.
- We take reasonable steps to secure collected data against unauthorized access or disclosure.
- Information we collect may be stored or processed on computers located in any country where we do business.
Changes to this Policy
How to contact us
For information concerning this policy please contact the company directly.
Turbosoft Networks Pty Ltd
PO Box 376
NSW 2483 Australia
ATTN: Privacy Officer/Legal Dept.
or email us at firstname.lastname@example.org